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Visitor Use Management & Monitoring

Wilderness Specialists - KSAs needed to manage and monitor visitor use in wilderness.

Entry Level

Knowledge and understanding of:

  • agency commercial services policies and procedures
  • inventory and monitoring techniques
  • visitor use and impacts
  • visitor use management techniques
  • public contact principles and techniques
  • wilderness education tools and techniques

Ability to:

  • conduct inspections and report on permit/authorization compliance issues
  • communicate effectively with staff and the public
  • develop and conduct educational programs
  • train and lead other employees or volunteers

Skilled in:

  • monitoring visitor use and impacts
  • effective communication with wilderness users

Full Performance Level

Knowledge and understanding of:

  • same as Entry Level
  • processes to determine capacities of areas and analyze alternatives when recreation capacity exceeds standards
  • permit (rationing systems) and allocation processesĀ 
  • current and national wilderness visitor uses trends
  • the relationship between visitor use management and other components of the wilderness resource
  • wilderness education programs and tools
  • key NGOs and local or regional political issues related to use of public lands
  • techniques for measuring/understanding wilderness visitor experiences
  • outdoor recreation management principles

Ability to:

  • monitor visitor use and impacts
  • compare use and impact levels with planning objectives
  • identify and implement visitor use management actions
  • determine the need for commercial services
  • issue and administer commercial service permits/authorizations if appropriate to agency
  • partner with researchers
  • work with local NGOs and special interests to address wilderness issues

Skilled in:

  • same as Entry Level
  • developing and using wilderness education programs and tools
  • identifying research and science needs
  • evaluating research and science project proposals
  • using web-based wilderness resources

Expert Level

Knowledge and understanding of:

  • same as Full Performance
  • relevant research literature

Ability to:

  • identify strategies for determining the characteristics, expectations and demands of wilderness visitors, and how their expectations will affect the wilderness resource
  • apply understanding of law, regulation, and policy to recommend or makeĀ  decisions related to visitor use management
  • work with NGOs and address political issues regionally and nationally
  • complete analysis, devise new procedures, and provide advice on complex problems using technical information or resource data that is often inconclusive or unclear

Skilled in:

  • developing understanding and support for agency objectives and actions
  • responding to complaints or protests
  • exchanging information on current technical developments
  • maintaining relationships with special interest groups or organizations
  • building consensus through compromise or by development of suitable alternatives



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